Some people, upon entering our platform, will be curious to ask the following questions and have every right to know what motivated us to create it. We decided to conduct a market study of all types of vehicle parts and chose 100 questions to survey consumers and owners of spare parts stores. We started with buyers, and these were the questions they were asked: When you visit a spare parts store to purchase your parts, what is the response you wouldn't want to hear? They responded that there isn't any, and on another occasion, they tell you: "Let me call another spare parts store to see if they have it," and so on, only to send you to those stores, knowing that it's not there either, and they just say it's been taken. But they tell you they have this one that does the same job, trying to offer you what you're not really looking for. Out of 100% of the questions, 90% gave us the same answers. The remaining 10% responded: prices and the discomfort one feels when going out to search for a product and not finding it.
Asking store owners: they were asked the same question as consumers. What bothers you about telling your customers when they come to acquire any type of vehicle parts? The most annoying thing for us is telling the customer that we don't have the part, which causes them anger, and one fears losing them as customers. This type of response was given by 70% of many store owners because they claim they don't have them in their inventories.
For these and other reasons, we will require all spare parts store owners who decide to subscribe to our platform to upload their complete inventories of all their goods and specify when the parts are original, such as: American, Japanese, Korean, European, and replacements. They must specify this so that the customer can choose the originality of the parts they are looking for. This will prevent consumers, when making their purchases, from going for the safe option and thus avoiding major disappointments. Through our platform, they will have greater access, both on mobile phones and computers, etc., by downloading the link from our platform. This will provide them with greater ease in searching for all types of parts, whether heavy machinery, appliances, or anything related to spare parts in general. They will be able to find it as long as their respective owners decide to use our platform to upload their inventories and goods.
The same representatives of the largest vehicle brands, when the vehicles have an accident or collision and the vehicle owner takes it to a workshop, the insurance company, which is responsible for covering the damages, sends these quotes to the representatives of those brands. They give workshop owners where the damaged vehicles are located 30 days, and they take up to 4 or 5 months because they never have the part in their warehouses. This causes a lot of displeasure for the owners of these vehicles, as many of them pay very expensive insurance in order to get quick responses, and this never happens. This is why we decided to create this platform because we understand that with it, we will make life easier for insurance companies, representatives of different vehicle brands, workshop owners, and all those involved in manufacturing any type related to spare parts and who decide to upload it.
It must be acknowledged that without consumers, there would be no manufacturers, and much less spare parts owners. For this reason, we created this platform called EL MUNDO DE LOS REPUESTOS. Our project is to make it easier for customers to find their spare parts, regardless of the country of origin, but in any other country. Our goal and priority are to unite manufacturers, wholesalers, retailers, and finally, consumers. But we must make it very clear: our platform will not be a seller of any type of part that spare parts owners upload. Our platform will be the link to provide service to those who use it to serve and promote their goods. But our policy will be very strict for those who decide to promote their spare parts on our platform and do not comply with what is established when deciding to use it. They are indicating that they agree with what is established according to the laws of our country.